FOOD & BEVERAGE OUTLETS SUPERVISOR

The Doubletree by Hilton Pittsburgh - Green Tree is currently hiring for the position of Food & Beverage Outlets Supervisor. This position will be responsible for assisting the Food & Beverage Outlets Manager in the day-to- day operations of the Restaurant & Bistro Market.  

Qualified candidates should be dedicated, and self-motivated and willing to work together to maintain the company's high standards of customer service.  Prior hotel experience is a plus.  If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you. Doubletree by Hilton Pittsburgh - Green Tree associates enjoy a dynamic and exciting work environment, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out.

Benefits:

· 401(k) matching

· Dental insurance

· Employee discount

· Flexible schedule

· Health insurance

· Health savings account

· Life insurance

· Paid time off

· Vision insurance

Schedule:

· Day shift

· Evening shift

· Weekends

· Holidays

•  Supervises the daily operation of the restaurant, maintaining established quality and service standards and maximizing profits.
• Schedules employees under direct supervision at proper staffing levels; watches labor cost daily to ensure efficiency in scheduling.
• Ensures restaurant adheres to all standards as outlined by brand or hotel franchise.
• Inspects daily pre and post - shift side work and cleanliness of outlet areas.
• Conducts pre-shift meetings to inform staff of daily events, reviews daily specials.
• Maintains standards of food and beverage quality and guest services; resolves guest complaints.
• Participates in monthly inventories. 
• Initiates programs to reduce breakage and loss in China, Glass and Silver.
• Promotes programs to increase sales through employee incentive plans and programs to increase customer satisfaction.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Fulfills Manager on Duty shifts.

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