Front Office Desk Agent

The Chetola Resort is one of the top destination resorts in the Carolinas.  Located in iconic Blowing Rock, the resort is only 90 minutes from the Charlotte Airport.  Chetola spans 140+ acres, offers award-winning amenities, and is the largest private employer in town. 

The Resort is looking for a Front Desk Guest Services Agent to provide exceptional service to our guests. The Front Desk Agent will process resort check ins and check outs, answer guest inquiries, assist with reservations, and facilitate solutions for guest complaints and issues.

The Front Desk Agent position requires someone who can independently solve problems while ensuring guest satisfaction.  Depending on school class schedules, this can be a wonderful job for a college student.  Candidates for this position can have Full-time or Part-time availability.

Prospera Hospitality is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We actively maintain a work environment free of discrimination or harassment. 

Previous customer service experience is a plus.

Basic computer skills are required.

Must be available weekends and holidays.

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