Full-service hotels and luxury hotel properties have to meet the demands of discerning guests, while also supporting staff as they provide outstanding customer service. This balance between offering top-of-class service without overwhelming staff can be difficult to achieve, even for the most established hotel brands.
The innovative solution is to become a smart hotel. Smart hotels incorporate AI and robotics to improve operations, assist staff, and delight guests. Adding even one robot can help your smart hotel exceed customer service expectations without taxing operational efficiency.
Prospera Hospitality offers a wide range of smart AI and robots to help high-end hotel properties meet strict cleanliness and customer service expectations. To improve efficiency and aid staff, Prospera Hospitality offers:
Prospera Hospitality’s AI robots are even equipped to service restaurants and bars at luxury properties. Guests are delighted by the ease and efficiency of food-delivery robots that bring items to their tables, navigating around tables and through doors. Robots also add smart solutions for room service. Guests can make contactless requests for food or supplies in their rooms, and then receive prompt, hygienic service from a sleek and stylish robot.
The benefits of becoming a smart hotel are significant:
Prospera Hospitality understands the needs of hotels and restaurants to continue to offer quality guest experiences while handling the challenges of limited staff and increased cleanliness. Service robots help meet these challenges at luxury hotel properties, delighting guests as they support staff and improve hygiene.
Is your property ready to innovate into a smart hotel? Contact Prospera Hospitality today to learn more about adding service robots to your full-service or other hotel property.
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