Investing in Hospitality Technology

Prospera Hospitality has been serving clients for over 20 years. Throughout the years, we’ve learned from our clients, and helped them grow too. One of the most important things we’ve learned is how to stay on top of industry trends and developments.

Investing in technology has been one of the most important decisions we’ve made and we are extremely proud to manage some very successful tech-hotels.

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Why Invest in Hospitality Technology?

We’re living in the era of online reviews, real-time feedback and increased customer expectations. To live up to standards and stay ahead of your competitors, investing in technology is a great starting point.

In this blog, we will explore the benefits of investing in hospitality technology, what to invest in and how it can help your business thrive in today's competitive market.

Increased efficiency and productivity

Technology has the ability to streamline many aspects of a hotel or restaurant's operations. From order-taking and payment processing to kitchen management and inventory control, the latest technology can help improve these processes and even take over some of them completely.

• Scheduling your employees can be streamlined with the right platform.
• Taking orders and processing payments for your restaurant can be digitized to reduce errors and prevent fraud.
• Overall productivity can be improved by helpful robots, such as cleaning robots or food-service robots.

In addition, valuable data and insights can be continuously collected and monitored using the right technology. These insights into customer behavior can help drive informed business decisions, such as your inventory, opening hours and pricing.

Hospitality Technology Trends

Enhanced guest experience

Technology can play a big role in customer satisfaction and the overall guest experience. An automated check-in and check-out service can help speed up the process for your guests and your staff, allowing more time to focus on providing great customer service.

Another way that Prospera’s managed properties take their guest experience to new levels is by introducing robotics. Imagine the R3 Vac cleaning the hallway carpet as a guest passes by to get to their room. Or perhaps witnessing the thoroughness of an autonomous pool cleaning robot at work before you jump in. Order room service via an app, and then have it delivered to your door by a robot. We even have robots that can provide a full-service restaurant experience.

Our daughter company Prospera Health and Hospitality Services takes hospitality technology to the next level!

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Increased safety and hygiene

We all know and understand the importance of safety and hygiene in the hospitality industry, but it doesn’t have to be a tedious task. Technology such as robotics and UV cleaning can help to improve standards of cleanliness and reduce the risk of exposure to harmful germs and viruses. Help keep your staff and guests safe with the latest technology.

Investing in hospitality technology is a smart move for restaurants and hotels looking to streamline their business and increase efficiency. Additionally, technology helps to remain competitive and succeed in today's fast-paced market. From improved processes and guest experiences to better data and insights and improved safety and hygiene, the benefits of investing in technology are countless.

Reach out to one of our friendly PHHS team members to learn more about how robotics can improve your hotel and restaurant experience!

Let’s Talk Technology!