Top 3 Travel Trends That Shape the Hotel Industry in 2025
December 9th 2023
With the rise of technology and new developments in the hospitality industry, hotel owners can expect growth opportunities in 2025. From original solutions to ongoing labor shortages, to detailed data regarding stock, sales, performance and more, technology is here to help hotels monitor, adapt and thrive in the year(s) ahead.
Hospitable Hotels: Sparking Social Connections
Having meaningful interactions and creating memorable experiences for hotel guests can be challenging when staff is limited, busy, or overworked. Thankfully, there are unique ways that can help free up the time of your workers:
- Streamline operations: Think of smart scheduling, Point-Of-Sales systems, inventory management, and more.
- Reassign cleaning duties: Use handy cleaning tools or implement cleaning robots to reduce time spent on cleaning.
- Relief tedious tasks: Deliver room service without leaving the front desk using delivery robots.
And if you want to let robots do the social part too, service robots are a great way to happily surprise your guests, leaving a lasting impression of your hotel.
Looking for Luxury Experiences in Hotels
Customer demands change throughout the years and now more than ever are people looking for luxury experiences. Think of unique amenities, personal experiences and high-quality products. This may sound expensive, but it doesn’t have to be! The shampoo bottles at your hotel don’t have to be from an expensive brand, as long as they feel luxurious. The same goes for your towels and bed linen.
We love using CleanRest bedding in our partnering hotels for a clean and comfortable feel wherever you stay.
Accomplish Comfort With Technology
In addition to tangible luxuries, technology can also add to the experience. Think of a customized welcome message on the TV when a new guest checks in, smart room controls, and ordering room service via an app. The options are endless with technology!
Demand for Sustainable Practices
People often think of saving water and energy when discussing sustainability in hotels. But, there’s more to sustainability, and investing in sustainable practices can greatly benefit your hotel’s reputation and bottom line long-term.
Here are some ways that you can adopt sustainable practices at your property:
- Employee well-being: attracting and maintaining quality employees is good for the individual, the team, and your whole organization. Think of sick leave and how that affects your operations. Caring for your staff starts with fair wages, employee development programs, and creating an overall positive work environment.
- Smart technology: energy management systems can provide insights into how energy is being used and where there’s room for improvement.
- Community engagement: hosting local events and conferences helps your brand recognition and creates a sense of trust to visitors. Using locally sourced ingredients in your dishes, offering products from local businesses, and supporting local charities can also help establish your brand in the community.
- Go green: waste reduction and recycling, efficient energy labels, water-conserving showerheads, energy-efficient lights, and shut down electricity in unused hotel rooms with smart room keys are great ways to decrease your property’s carbon footprint.
Stand Out From The Crowd
Although travel itself presents sustainability challenges, there are ways to offer sustainable services to your hotel guests. When done correctly, implementing sustainability efforts can set your hotel apart from the competition and position you as a responsible leader in the ever-changing hospitality landscape.
Ready to elevate your hotel in 2025?
By embracing technology, prioritizing sustainability, and focusing on creating luxurious experiences, you can attract new guests, retain loyal customers, and position your hotel for success.
Your hotel is unique and we would love to hear all about it! Contact us for a free consultation and let us help you navigate the exciting opportunities that lie ahead!
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